I always buy my cars somewhere else but service here. I needed a chip in my windshield fixed before I left on a long trip. The Glass Doctor of Charlotte rep showed up exactly when promised & fixed the chip even though he ran into an…""Coming with low credit & being self employed; shopping around for a car knowing you can afford it was dreadful however JD is the man to see when you enter these doors. Buy or Lease New & Used Cadillac Vehicles at Randy Marion Cadillac in Mooresville Near Charlotte, Concord and Lake NormanRandy Marion Cadillac in Charlotte is your one-stop-shop for all your certified Cadillac service, oil change, parts and repair needs. I bought my last 4 cars from a dealership that is 50 miles away and car work everything thru the internet. In other words our impression of D. was extremely positive and he was honestly just a very charming and genuine individual who was very pleasant to work with. He found me exactly what I wanted at a price I couldn't say no toThese people are CROOKS and LIARS. See BBB rating, reviews, complaints, request a quote & more. We uphold quality and value by using the latest repair and diagnostic equipment, as well as employ a friendly, experienced staff who will waste no time giving you the auto service experience you're looking for.

i did not buy my vehicle here so i do not know how the sales end works but the service waiting area is basic. Find dealer specials and view ratings and reviews for this car dealership. I will not return to this service department  and in my opinion they should return my $85.I visited the dealership on a Tuesday evening, test drove the 2013 Verano and the 2013 Lacrosse and decided that the Verano was the vehicle I wanted to pursue. Sorry, but this was a big problem in my book. The staff could not have been better. We also got a lot of time and assistance from our salesperson Stephen who cheerfully accommodated all of our requests throughout the buying process that day. Tom Aberle was a fantastic sales rep, he was informative and to the point when showing us the vehicle. New Car Dealers in Huntersville, NC. Whether you need routine maintenance or a more serious repair, Randy Marion Cadillac's certified service department can help. I didn't feel like just a number to them & the mechanic that helped me was great. i am sitting in the waiting room while my gmc is getting serviced which includes oil change and tire rotation and three recalls. When I pointed out their website, he acted like it was the first time he saw it, and said that he wouldn't let $500 get in the way of a deal. They are absolutely not to be trusted and should be avoided at all costs.David, this information has been sent to the appropriate managers for further review and contact.I was informed my daughters car needed all new tires, a timing belt and a laundry list of other items.

All of their cars are inspected…"Wanted to share a "two thumbs up" experience with Steve Sowers, GM @ Randy Marion Buick GMC  just outside of Charlotte, NC... My initial deal on a car went terribly wrong and Steve and the owner, Randy Marion, stepped in and went the extra mile to salvage the sale and provide excellent customer service. Our sales agent was great but usually if you purchase a vehicle the manager comes to meet you, which I assume the lack of ethics here. They will scam you at the closing.

!I would never buy another vehicle from this dealer! Next, we had to threaten to walk away from the deal as the vehicle had a half of tank of gas. Randy Marion Buick GMC, LLC appears in: Auto Service & Repair, Auto Dealers

Overall I couldn't be happier with my experience and will definitely return.Be careful, service department wanted to overcharge a repair, I had the good sense to NOT authorize the repair. It was late, so he was going to check on other incentives and would call me next day (Wednesday).Nathan Pitts rocks! I have NEVER purchased a vehicle that wasn't full. If you walk into their sales floor you'll notice that no matter which day/time you come, they are always empty... no wonder why!